Introducing SMSCoaCH™
How Would You Like to Never Have a Slow Day Again?
What Are Domino’s, Chuck E. Cheese’s & Papa John’s “Secret Sauce”?
Seize Control of Your Business
Traditional & digital advertising media such as Facebook, Instagram, YouTube, Radio, Newspaper, Fundraisers, etc. all work, but they are either expensive and/or time-consuming. The worst part is that these platforms control your access to your existing & potential customers you’ve worked so hard to build up, and can cut you off at any time without warning. It’s time to take control of your business!
OWN YOUR CUSTOMER LIST
Build a marketing channel that YOU OWN, where you have complete control over & access to your customer list.
DRIVE CUSTOMERS IN ON DEMAND
Ensure that all your best customers who want to hear from you receive timely & compelling reminders to come back for their next meal.
Quantify Return on Advertising Spend
Dan Kennedy, one of the most brilliant & highest-paid marketers of our generation, believes that “you need real, hard facts and data to make good, intelligent marketing decisions.” One of the most frequent complaints we hear from restaurant owners is the inability to track the effectiveness of their various campaigns. It’s time to make every single marketing dollar you spend accountable!
TWEAK TO IMPROVE
With the ability to measure performance comes the ability to run split tests (or A/B tests), so you can continually make incremental changes to further improve ROI.
IDENTIFY WINNERS
Knowing exactly which campaigns are bringing the most business through the door will forever change how you approach marketing.
Have A Coach In Your Corner
Marketer is one of the overwhelmingly many hats you wear as a restauranteur, but it may not be your expertise. Having a coach to show you the way, as well as staying disciplined with your efforts, esp. when you’re feeling discouraged, are the keys to success in anything in life, and it’s no different with marketing. Our value promise is that that we will always have your back, tell you like it is, and remind you exactly what you need to do when.
DELIVER RESULTS
Together, we will help you implement genius, refreshing marketing tactics based on experience & battle-tested principles to ensure that we put ourselves in the best position to get you results fast.
HAVE YOUR BACK
Anybody who’s set out to do something great is bound to have days where they don’t feel like putting in the hard work, esp. when the going gets tough. We promise to be there to get you over the hump.
"... willing to go the extra mile for my business. I've told him a couple of times, he's like my Guardian Angel."
Key Functionalities
Text to Join
In exchange for a discount or perk, customers give you permission to market to them simply by texting a keyword from their cell phone to a telephone number with your local area code. It is quick, easy, and convenient. Most importantly, it is done via a medium that the average American looks at on average 150 times/day.
Mass Broadcasting
Either from your portal or smartphone, send irresistible offers at the perfect time to your best customers who have given you permission to text message them. You have the option to send a one-off message or schedule the message in advance, so you can set it and forget it.
Drip Sequencing Campaigns
Once a customer has opted in to your list, you can schedule messages at intervals of your choice to remind them to take advantage of your compelling limited-time offers. Research shows that most consumers won’t act until they’ve seen a certain marketing message several times, so periodic, timely reminders are key.
Unique Coupon Codes
Each customer in your database receives a coupon code that is unique to them, meaning you can easily track redemption & spending by customer within our platform. Plus, each coupon code can only be redeemed once, ensuring that they keep looking forward to the next offer.
Dynamic Expiration Dates
You have the ability to set expiration dates on coupon codes sent to each customer, based on the day each receives their code or opts in to your list. This creates a sense of urgency for your offer. Research has shown that Fear Of Missing Out (FOMO) is a powerful motivator for consumers to take action.
Personalization
To your customer, the sweetest word in the world is their own name. Coupled with personal data you can collect & will have collected from them, elevate their loyalty to your brand by making each of your customers feel special, as if you’re texting them 1-on-1, with customization fields such as birthdays, spending behavior, and more.
List Segmentation
Creating a keyword for each campaign you run allows you to track the effectiveness and return on investment (ROI). Plus, you can tailor & send hyper-targeted offers to sub-groups with different interests & needs to further drive conversion.
Dashboard of Key Performance Indicators (KPI)
Measure & gauge your opt-in rates by campaign, conversion rates by campaign, revenue generated per promotion, additional spending by customer, and more. Identify winning campaigns & offers, or perform split tests to continually improve results.
TPCA & CTIA Compliance
We have gone to great lengths to ensure that the platform bakes in standard practices & elements.required to remain 100% compliant with all applicable laws and frameworks, including TCPA and CTIA requirements.
Features Included in All Plans
Unlimited Messages
Unlimited Campaign Keywords
Unlimited Number of Subscribers
Client Relationship Management (CRM) System
Broadcast from Phone or Dashboard
Dashboard of Key Performance Indicators (KPI)
Local Telephone Number
Training of staff
Software Updates
Test Drive Our System Now
Click the orange button below with the words “Take Our System Out for a Test Drive!” to enter your mobile number & experience the magic as both a customer of your restaurant AND as the owner/trusted manager.
Simple Pricing
No contracts. Unlimited usage per location.
Basic
- 1 Location
- 1 Local Phone Number
- Unlimited Campaign Keywords
- Unlimited Broadcast Messages
- Unlimited Subscribers
- Design Up to 2 Marketing Campaigns
- Standard Support
Starter
- 2 Locations
- Up to 2 Local Phone Numbers
- Unlimited Campaign Keywords
- Unlimited Broadcast Messages
- Unlimited Subscribers
- Design Up to 5 Marketing Campaigns
- Premium Support
Growth
- 3 Locations
- Up to 3 Local Phone Numbers
- Unlimited Campaign Keywords
- Unlimited Broadcast Messages
- Unlimited Subscribers
- Design Up to 10 Marketing Campaigns
- Premium Support
Enterprise
- TBD Locations
- TBD Local Phone Numbers
- Unlimited Campaign Keywords
- Unlimited Broadcast Messages
- Unlimited Subscribers
- Design & Print TBD Marketing Campaigns
- Priority Support
Contact Us
Contact Sales
Have a question about our services, plans, pricing or features? Chat with a live agent or call (800) 321-7919 to speak to a live person during normal business hours.
Contact Support
Submit a support ticket with tech-related issues and our help desk will respond to you within 4-8 business hours. For non-tech-related matters, please contact your dedicated customer success manager directly via text or email.
Request a Feature
If don't see a desired feature, please submit a request via the form below so that our development team can consider it for inclusion on our roadmap. We are always looking to improve your experience with our service.
Frequently Asked Questions
How Are You Different From Other SMS Marketing Platforms?
Think of us as a Done-With-You business/marketing mentoring service that holds you by the hand to coach you on how to effectively use text message marketing to achieve a significant return on investment in the restaurant business. The SMS marketing technology is bundled into our offering.
There are plenty of other SMS marketing technology platforms out there. We work closely with you to show you exactly what you need to do build your list, craft your opt-in & periodic offers, motivate & train your staff so that they buy into the system, and help develop new habits or routines so that you actually get sustainable results.
What Other Costs Are There Besides The Monthly Fee?
While we provide design services & help craft your messages for your marketing collateral to get customer opt-ins, you will be responsible for any associated printing costs, such as table tents, A-frame signs, flyers, business cards, etc.
Can I Send Videos & Images Too?
Yes, besides text messages, you can send photos, videos, and audio files, as well as website links.